Technical Campaigns Expert

About the Job

The Technical Campaigns Expert is responsible for handling email campaign creation and scheduling. The ideal candidate for this role is a quick learner, self-starter, and able to function well in a fast-paced work environment.

What Does the Technical Campaigns Expert do?

• Works with HTML code to make email templates, as well as to create drag and drop templates within ESPs (Email Service Providers)
• Creates and schedules email campaigns on Klaviyo, Mailchimp or other email marketing platforms
• Troubleshoots various ESP issues to minimize possible delays
• Monitors client accounts in Klaviyo to find areas of optimizing technical email performance
• Reviews existing email campaigns technical performance on new client accounts
• Timely updates clients on various tasks and responds to their questions
• Participates in client calls related to their area of expertise
• Follows standard operating procedures
• Constantly researches best practices around email campaigns creation

Requirements:

• Advanced English (both written and spoken), as you’ll be communicating with native English speakers on a daily basis
• Knowledge of HTML and CSS (email-specific coding experience is a plus)
• Independent and enjoys process optimization – you understand that the ideal pathway to a stable process is iteration and experimentation
• Detail-oriented and tech-savvy – you enjoy getting to the core of various technical challenges, and you double-check before you submit your work
• Responsive and reliable – you’d rather do things today than leaving them for tomorrow
• Basic knowledge of Adobe Photoshop is a plus, as you’ll be working with a lot of design assets, and basic photo editing would be a good complementary skill

Working Hours: Monday to Friday, 13:00—21:00 CET