Software Operations Engineer



Nema informacija



CCBill is an online payment services provider with 20 years of experience in the industry while it’s integration partner, phoenixNAP is a global IT services provider with a footprint spanning 16 Datacenters across 5 continents. We specialize in infrastructure-as-a-service offerings spanning from Colocation, to Cloud services in partnership with VMware, to Bare Metal infrastructure with partners such as Intel and Arista.

Working closely with an international and highly skilled team, the Software Operations Engineer is responsible for supporting the deployment of new products and ensuring the health and smooth operation of our business-critical production systems through their monitoring, maintenance, fault identification and resolution.

Typical projects on the CCBill side include integration with new processors, improving reporting and enhancement of systems that can handle high volume transactions with high availability over 3 satellites in Phoenix, Ashburn and the Netherlands. On the PhoenixNAP side, projects include maintaining current systems while working on the management gateway for public cloud and bare-metal offerings.

Due to the nature of the role, the Software Operations Engineer must be a good team-player and communicator, have very strong troubleshooting and analytical skills, be driven towards learning about and contributing to our in-house systems and partner technologies, be driven towards ensuring the health of our production systems and strive to maximize customer satisfaction.

Working hours: Monday to Friday, 40 hours per week with an on-call rotation (approx. 1 week per month).

Working schedule: Full remote at the moment, and hybrid model (2 days from home and 3 days from the office) once we return to the offices.

This role could be a fit for you if:

Key Job Responsibilities:

Key Skills:

This is an exciting opportunity to work with a highly innovative and creative team, in a great working environment using the latest technologies, methodologies, and frameworks. A competitive salary and benefits package is on offer to the right candidate.