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Hyperoptic Ltd.

Network and IT Operations Engineer

OSNOVNO O POZICIJI

ROK

8 DANA

LOKACIJA

SENIORITET

Junior

OBLAST

Računarstvo

POLITIKA REMOTE RADA

'Rad iz kancelarije samo kada zapadne smena od 9-17h'

PREDUSLOVI

NEMA NAVEDENIH ZNANJA I VEŠTINA KOJE SU PREDUSLOVI

Job title: Network and IT Operations Engineer

Location: Belgrade, Serbia

Benefits and perks:

Who are we?

Hyperoptic is the UK’s hyperfast broadband provider.

We offer broadband speeds 11x faster than the UK average, proudly setting a new fibre ‘gold standard’ with hyperfast speed, reliability and customer service.

Here in Belgrade, we support our UK colleagues in a shared mission: to gigabit Britain. Our office started up in Belgrade in 2013 with what was then 20 developers. Now it’s grown into our largest office with more than 700 people.

Whatever we’re doing, going beyond the expected is the benchmark.

We work smarter, together, being agile and responding with the speed our business and customers demand – without compromising on quality. We stay focused, performing at our best to ensure we are focused on hitting targets and goals together. And we strive for excellence, paying attention to detail, constantly seeking to stretch ourselves and find better ways of doing things.

And today we’re looking for a Network and IT Operations Engineer who shares these values. Does this sound like you?

Summary of key responsibilities/deliverables

This function will provide L1 support for Network and IT estate, resulting in high reliability of the network and IT services, contributing high NPS score. Also, this function will provide support for BAU and HZ acceptance into service, contributing Hyperoptic footprint growth.

What will you be doing?

Maintain network equipment and keep monitoring system up to date

Manage and handle network incidents

Accept equipment into service

Build configuration files and documentation for new sites

Resolve technically advanced customer issues escalated by Customer Service

Participate in projects

What are we looking for?

We’re committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

What happens next?

  1. You apply
  2. We carefully review your application
  3. We’ll get back to you — even if it’s a no (for now)

And don’t forget to keep an eye on our careers site as we’re growing fast: https://careers.hyperoptic.com/

We look forward to hearing from you.

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