RESPONSIBILITIES

• Developing new modules and business flows in ServiceNow Application;
• Fixing defects in ServiceNow modules;
• Adapting existing ServiceNow modules and business flows to changing customers’ business needs;
• Administration and configuration of existing ServiceNow modules;
• Writing of documentation and procedures/ documenting the source code with comments and writing technical documentation;
• Implementing corrective actions;
• Reporting on progress, issues and problems to the supervisor;
• Providing lessons learned and giving suggestions to optimise the work processes

QUALIFICATIONS AND EXPERIENCE

• ServiceNow Development experience
• ServiceNow administration experience
• Experience in using Java, Javascript, HTMl and CSS or other functional programming languages
• Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)
• Familiar with LDAP, MS Active Directory, ADFS
• Integration (interfacing) of enterprise software systems
• Familiar with ITIL methodology and procedures
• Able to follow, update, and create documentation
• General support, administration and maintenance of ServiceNow
• Strong Communication & Interpersonal skills
• Fluency in English

ABOUT ENDAVA

Endava is reimagining the relationship between people and technology. For the past 20 years it has helped some of the world’s leading Finance, Insurance, Telecommunications, Media, Technology, and Retail companies accelerate their ability to take advantage of new business models and market opportunities. We have more than 6200 employees located in close to client locations in Denmark, Germany, Netherlands, United Kingdom, United States and nearshore delivery centers in the EU: Romania, Bulgaria; Central European Countries: North Macedonia, Moldova and Serbia; Latin America: Argentina, Colombia, Uruguay and Venezuela.