Who are we?

Hyperoptic is the UK’s hyperfast broadband provider.

We offer broadband speeds 11x faster than the UK average, proudly setting a new fibre ‘gold standard’ with hyperfast speed, reliability and customer service.

And we’re on a mission: to gigabit Britain.

Whatever we’re doing — whether we’re liaising with property professionals, delivering our network, or installing in a customer’s home, going beyond the expected is the benchmark.

We work smarter, together, being agile and responding with the speed our business and customers demand – without compromising on quality. We stay focused, performing at our best to ensure we are focused on hitting targets and goals together. And we strive for excellence, paying attention to the detail, constantly seeking to stretch ourselves and find better ways of doing things.

And today we’re looking for a Junior data analyst who shares these values. Does this sound like you?

Summary of key responsibilities/deliverables

Your mission will be to support Infrastructure management with reporting and in-depth analysis needed to make business decisions and improve operations processes to drive best performance and support the business meeting its critical KPIs.
You will be working with several highly skilled data analysts who will be working with you to enhance your skills and help you progress through our business.
You will be building your expertise in analysis and data reporting through use of Tableau and other reporting tools.

What will you be doing?

• Develop timely and accurate reporting
• Maintain reporting and manage deadlines for reporting modifications
• Create proactive analysis on Infrastructure performance and forecast on Homes Passed and other KPIs
• Provide guidance for Infrastructure strategy and planning with in-depth data analysis.
• Cleary communicate analysis driven conclusions and learnings.
• Drive quality in data collected and used for producing reports and analysis.
• Initiate BI developments that will support Infrastructure planning and strategy execution.

What are we looking for?

• Bachelor’s degree (technical or finance university) or relevant experience
• Advanced user of MS Office (Excel, Word, Power point…) with expert knowledge of Excel
• Minimum one-year experience in related data analysis
• Experience in channel and customer management processes
• Experience with relational databases and SQL
• Experience with BI tools (Tableau or similar software)
• Ability to think analytically and creatively
• Strong communication skills
• Proficient time management
• Effective in working independently and in a team environment
• Fluent in written and spoken English
• Strong problem-solving skills

Benefits:

• Competitive salary plus bonus
• 25 days’ paid holiday increasing each year
• Private medical Insurance
• Life assurance
• Retail offers — discounts from hundreds of recognisable brands
• Cycle-to-work scheme
• Free Hyperoptic broadband if you live in a Hyperoptic area
• Recruitment referral bonus
• O2 mobile phone discount
• Wellbeing subscription subsidy
• Enhanced pay for new parents

We’re committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

What happens next?

1. You apply
2. We carefully review your application
3. We’ll get back to you — even if it’s a no (for now)