Do you want to work with CPaaS and Mobile Identity products used by customers around the world? Join a high pace and highly dynamic US technology company in Belgrade. TeleSign → profil kompanije
Production Support Role with 24 x 7 responsibilities, work with Global Operations team to deliver 99.99% uptime. Coordinate and collaborate with DBA team members on priorities and support items requiring research.
Provide database administration for Linux based database engines, TeleSign’s production Microsoft SQL, PostgreSQL DBs, Cassandra or MySQL.
Support activities include DB installation, deployment, maintenance, performance tuning and optimization (SQL query, stored procedures & DB engine), troubleshooting/resolving DB problems, DB backups/restores, and insuring DB monitoring is in place to proactively alert Technology Operations to issues.
Support Developers with database queries patterns, table design, and performance recommendations. Key development units include high transaction volume OLTP/API products, Business Intelligence and Data Warehousing, Data Science and Knowledge Engineering.
Work closely with key staff to design/build a data warehouse from existing data sources. The data warehouse will support effective business operations through decision support, trending and reporting on key corporate performance indicators.
In conjunction with other senior technical staff, act as DB expert to deliver highly available, reliable DB platforms to support the business.
Provide consultative support for those less knowledgeable of DBs and their capabilities.
University Degree in applied sciences or equivalent work experience.
4+ years’ database experience on Linux based systems, with Postgres, MySQL, or Cassandra preferred equivalent experience with Oracle may a substitute for these platforms with MSSQL nice to have.
Experience in resolving DB problems, including working with DB providers, DB performance issues, use of native monitoring tools.
MCITP is a plus but not required.
Experience in Disaster Recovery, High Availability, backup/recovery, replication.
Understanding of indexes, index management and statistics.
Experience in setting up DB replication.
Experience in being “go to” DB resource.
Experience in a fast moving, agile development-based environment, preferably SaaS or cloud delivering based product offerings.
Experience in SSRS and/or OLAP cubes.
Some experience in scripting to support operations automation for DB related activities.
Understanding of Internet security concepts.
Familiarity with voice telecom and SMS messaging terminology.
Ability to help other learn more about DBs and their effective use.
Basic knowledge of BI concepts (cubes, ETL) and MS BI tools.
We are offering
Good compensation – Competitive € salary plus benefits package.
Challenging but also a friendly working environment.