RESPONSIBILITIES

• Collaborate closely with the Sales & Marketing department in order the understand their ways of working, strategy, challenges and opportunities for improvement.
• Uncover ways to add business value through changes of any type within the Sales & Marketing department and provide guidance towards proper implementations.
• Collaborate closely with the rest of the Enterprise Architecture team in order ensure alignment with or recommend better enterprise/ business architecture principles.
• Contribute to enhancing the enterprise/ business architecture knowledge repository by incorporating business capability and business process information specific to the Sales & Marketing department.
• Depict and analyze for improvements the business processes followed within the Sales & Marketing department, while considering the wider enterprise process landscape.
• Facilitate the communication between the Sales & Marketing department and enterprise stakeholders representing various business functions, such as Business Change, Enterprise Architecture, Program & Project Management, HR and PDR (People Development & Recruitment), IT, Delivery, Legal, Finance.
• Provide support with translating business needs into requirements, managing requirements, writing business cases and assisting the delivery teams throughout the implementation phase and beyond.

QUALIFICATIONS AND EXPERIENCE

• Educated to at least bachelor degree level, may have post graduate qualifications; relevant certifications are a plus.
• Previous experience of 7+ years as a business analyst and/or product owner, covering business process management and requirements management, throughout the entire delivery lifecycle.
• Previous experience in the B2C digital marketing space.

MAIN SKILLS:

• Excellent understanding of the Sales & Marketing function in companies.
• Strategic thinking, growth mindset, confidence to challenge opinions and the status quo, resourcefulness, ability to deal with uncertainty.
• Smart, thoughtful, open, adaptable, trusted.
• Excellent interpersonal, communication and stakeholder management skills, with a strong focus on relationship building and nurturing.
• Ability to uncover hidden critical information, get to the root cause of problems and also link the details to their higher level business impacts.
• Ability to synthesize large amounts of information into visuals and communicate them in a clear way to various different audiences.
• Very good workshop facilitation skills.
• Fluent in English, written and spoken.