Nemački internet provajderi će morati da korisnicima vrate pare ako je internet sporiji od ugovorenog

Nemački internet provajderi će morati da korisnicima vrate pare ako je internet sporiji od ugovorenog

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A new regulation coming in the form of an amendment in the Telecommunications Act of Germany could radically change the relationship between consumers and internet service providers.

According to the draft, users will be able to test their internet speeds and, if there’s a too large deviation between their real-world results and what their ISPs promised, they will be eligible for a bill discount.

The discount amount will be comparable to the deviation between the contractually agreed Internet speeds and the actual ones.

To determine their connection speeds, customers will have to use the official internet speed measurement app provided by the German Federal Network Agency.

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